There is a massive challenge with how to re-onboard furloughees, in order to ensure that the people who are returning to work can hit the ground running safely. This is something that needs doing at scale, yet in a personal way, with the backdrop of a decade worth of digital change happening in just 12 months.
It also has to be done sensitively at a time when employees are re-assessing their lives and career choices creating a predicted mass retention problem for employers.
As new work norms evolve, businesses are realising they need a comprehensive solution bringing together communications, collaboration and business processes. For new and returning staff there is more new stuff to learn than ever before. Onboarding and re-onboarding must be systemised, digitised, performed at scale, be consistent for everyone and deliver an experience whereby employees feel cared for.